Open Admissions Policy

It is the policy of Amery Hospital & Clinic to admit and treat all persons without regard to race, color, sex, handicap, national origin or religious creed. Admission requirements and assignments of hospital facilities are the same for all persons. There are no distinctions in eligibility for receiving any patient care services. Hospital facilities are available to all patients and visitors. Individuals and organizations having occasion to refer patients for admission or recommend Amery Hospital & Clinic are advised to do so within the hospital’s policy to provide quality healthcare to all persons.

Your Admission

Registration is located in the main lobby of the Medical Center. Patients or their immediate family members are requested to provide insurance & information concerning hospitalization at the time of admission.
If you have a pre-scheduled appointment for registration, it is important that you arrive on time, because your physician may have scheduled special tests for you (i.e., blood, x-rays, etc.) You will be asked to sign a consent form for admission to the hospital and for medical treatment. An identification bracelet for your wrist will also be prepared.

At this time you will be taken to the nursing unit to which you are assigned. A nurse will interview you by asking questions about your general condition, diet, allergies, personal habits and other factors which will apply specifically to the nursing care you will receive. Federal regulations require hospital personnel to inquire as to the presence of an Advance Directive. This includes a living will or durable power of attorney with a healthier clause. Information on Advance Directives is provided to every patient upon admission. Download a copy of the State of Wisconsin's Advance Directives, which is the Power of Attorney for Health Care form.

Please feel free to ask the nursing staff any questions you have about our hospital, staff or procedures. We will try to provide you with the room accommodations of your choice. However, on occasion, the accommodations you prefer might not be immediately available because of physician requests, special treatment procedures or the medical needs of other hospitalized patients.

Call the Nurses Station
at: 715-268-8000 if you have any questions
regarding your admission to Amery Hospital & Clinic.

Patient Concerns

If you are a patient and have concerns regarding the care or service you received, please complete a Grievance Form and mail back to Patient Care Services at Amery Hospital & Clinic, 265 Griffin Street E, Amery, WI 54001. If you'd like to talk to a patient representative, please call 715-268-0214.

Patient Safety Information & Accreditation

CRITICAL ACCESS DESIGNATION... Amery Hospital & Clinic is surveyed by the State of Wisconsin on a regular basis and is a Critical Access Hospital. This designation is important for the continued financial viability of our Medical Center. Accreditation through the State of Wisconsin means they review our facility and healthcare operation; this is your assurance that Amery Hospital & Clinic practices continuous quality monitoring to provide you with superior health care.

JCAHO ACCREDITATION...The Medical Center Laboratory continues to be accredited through the Joint Commission on Accreditation of Healthcare Organizations, JCAHO. For more information about The Joint Commission, follow this link: Accreditation

The Joint Commission has an award-winning patient safety program, called Speak Up, which was developed to help patients take charge of their health care. Please follow this link for helpful tips and advice on various important health care topics: Speak Up

Patient Release of Information

If you would like us to release your medical information to another facility (insurance, other medical, legal, etc.), please fill out the Patient Authorization For Release of Information. If you are a patient at Amery Hospital & Clinic, Clear Lake Clinic, Luck Clinic or Turtle Lake Clinic, please fax the form to our Medical Records department at

Permission to Discuss Protected Health Information

We understand the importance of privacy when it comes to your health information – that's why we don't discuss your medical care with anyone that you haven't specifically authorized. If you'd like certain friend, family members or others to be involved in your care, complete the Permission to Verbally Discuss Protected Health Information (PDF). This will let us know who you would like us to talk to regarding appointment information, lab and test results, treatment information and other medical information that you authorize.

Patient Account Information/Insurance Plans

Amery Hospital & Clinic and its affiliates accept a variety of insurance plans and network providers.
The following is a list of some of the major carriers: Anthem BCBS, BCBS-MN, Group Health or CompCare: Managed Medicaid HMOs, Health EOS, HealthPartners ,HIRSP, Medica, Medicaid-Wisconsin, Medicare, Preferred One, Select Care, Tricare/ChampVA, UCare (Medicare Advantage), WEA, WPPN, and WPS.

If the following insurance plan or network provider is not listed, please call Amery Hospital & Clinic at 715-268-8000.

Financial Assistance

Amery Hospital & Clinic's mission is to provide comprehensive, current quality health care and to promote the health and wellness of the people in the communities that we serve. To achieve this mission, we are committed to treat our patients with dignity and worth regardless of age, race, sex, creed or social status. The financial assistance policy & guidelines for Amery Hospital & Clinic will ensure access to care for all persons in our community, regardless of their ability to pay for services.

Amery Hospital & Clinic has outlined guidelines, policies and applications for those who would like to seek financial assistance.